Shipping policy
Order Processing
Orders are processed within 1–3 business days.
Please note that apparel items (such as T-shirts, hoodies, outerwear, and gym shorts) are made to order and may require additional processing time. Other products, such as headgear and accessories, are processed and shipped more quickly.
Shipping Times
Once your order has been processed, estimated delivery times are:
- United Kingdom: 3–7 business days
- International Orders: 7–14 business days
Please note that apparel items may take slightly longer due to production time.
Shipping Rates
We offer free UK shipping on orders over £60.
For orders below this amount, shipping fees are calculated at checkout based on your location.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Delays
While we aim to deliver within the estimated timeframes, delays may occur due to production times (for made-to-order apparel), courier issues, or high-demand periods.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order or shipping, please contact us at mencityboxing@gmail.com.